Hey, I’m Narek Gevorgyan from CoinStats. We’re a team of 12 from Yerevan, Armenia, working on one of the most popular crypto platforms with over 300,000 active users and 80,000 reviews on the App Store.
When you’re building a product, especially in SaaS, you need user feedback in order to optimize your product the right way. A couple of years back you needed to collect all the feedback from your customers on a piece of paper, on a whiteboard or even in a spreadsheet. Yikes! Too much hassle.
Luckily there are some really great user feedback tools out there nowadays. Let’s dive into the 5 best tools out there!