1. Hi, 👋 What’s your name and your business?
The platform helps estate agents and landlords to manage their properties, using a simple dashboard. This dashboard can be accessed by tenants and landlords via the web or via our app, keeping all parties in the loop at all times. We also automate tedious administration, with built-in contractor scheduling, FAQ responses, and compliance tracking tools.
2. Can you tell us more about your background on how you started?
I founded Tenancy Stream alongside James Thorn, who I met at York St John University while studying.
After graduating in 2013, James worked for listed estate agency Foxtons, returning in Harrogate in 2016 to join Hunters Property Group. James used several management platforms and identified a problem – the software did nothing to keep tenants and landlords informed, meaning lots of redundant phone calls and emails.
We talked about the problem several times over the years, but I was busy helping scale JobBoard.io so we didn’t progress the idea.
Everything changed when James returned to York to complete a master’s at the York Business School. As part of the program, James joined Grad2Director – a programme which focuses on the power of customer feedback and agile development.
James interviewed hundreds of estate agents, landlords, and tenants and proved the concept. The timing was perfect as my then employer was re-organizing, so we founded a company in April and built an MVP in a matter of weeks.
So far, we’ve secured funding, received the Duke of York Award for Entrepreneurship and began pilots with customers across the UK.
3. What does a typical day look like for you?
I typically wake up around 7:00 AM with no alarm clock, then head to our co-working space. We’ll review customer inquiries and development tickets, then development work until mid-afternoon, followed by a product demo call or meeting.
I’ll usually break in the afternoon to switch modes and do some marketing work, or hit the gym. Then, work into the evening or attend a developer meetup.
4. Which tools are your favorite to work with?
5. What is your favorite app on your phone?
Spark. I never miss or forget to follow-up on an email and it makes email collaboration effortless.
6. What is your favorite book?
The Obstacle is the Way by Ryan Holiday. Startup life is crazy and unpredictable and I found this book at a challenging time – I frequently reread it.